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Frequently Asked Questions

Payments may be mailed to: Vive Financial, PO Box 268808, Oklahoma City, OK 73126-8808
Our business evolved over time and The HelpCard / HC Processing names reflected our early journey starting back in the 1980’s where our business was mostly centered around patient financing programs. Today we serve a wide array of markets and business. The Vive name captures the energy and enthusiasm we have in serving you!
Automatic Payments can be set up on the company website at www.vivecard.com or by speaking with our Cardholder Representatives by calling 877-486-3440
Web Payments can be made on the company website at www.vivecard.com
Interactive Voice Response (IVR) Payments can be made over the phone through an automated system by calling 877-486-3440
Payments can also be made with our Cardholder Representatives by calling 877-486-3440
Merchant lists for our partner retailers are available at www.vivecard.com
Balances and transaction history can be viewed on the monthly statement or can also be viewed on our company website at www.vivecard.com
You may contact our Cardholder Representatives by calling 877-486-3440
We partner with other companies and partner retailers to provide credit for customers. Even though some cards may have a different brand name, Vive services and provides credit reporting on the account.